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Enso Chasen Holder Red

Care
Dishwasher safe · Tools & care
€11,95

An Enso whisk holder in red, designed to give your bamboo chasen a place to dry between uses.

The curved form supports the shape of the whisk's tines as they air-dry, ready for your next bowl of matcha.

After rinsing your bamboo whisk, shake off excess water and place it over the holder to air-dry. The holder is dishwasher safe.

Includes one whisk holder only. Bamboo whisk is not included.

Price before discount: €15,95 €11,95
Lowest price in the 30 days before the sale: €15,95

incl. VAT

In stock · Order before 13:30 CET for dispatch from Sweden the same working day.

Ships from our warehouse in Sweden

No customs within the EU

Free shipping from €79,90

Buy as a gift 

Delivery, payment & returns

Shipping. €4,90 to a pickup point · free from €79,90. Home delivery available; final price at checkout.

Delivery. In-stock items ordered before 13:30 CET are dispatched the same working day. Delivery options, cost and estimated arrival are shown at checkout for your address. For pre-orders, the date on the product page applies.

Payment

  • Klarna
  • Apple Pay
  • Google Pay
  • Visa
  • Mastercard
  • American Express
  • PayPal

Returns. You have a 14-day right of withdrawal from the day you receive your order. Unopened pouches and unused tools in their original packaging can be returned, but an opened pouch of matcha cannot, as it is a food product. Email help@matchatori.com with your order number before sending anything back.

Read the full return policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at help@matchatori.com.

If your return is accepted, you can either return the package directly to us at your own expense or request a paid return label from us. 

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at help@matchatori.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. This process can take up to 14 days. 


If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at help@matchatori.com.

Returns for "Buy More & Save" Discounts
If you return any items purchased as part of a "Buy More & Save" promotion, the discount will be recalculated based on the number of items you keep. The final price of the retained items will be adjusted accordingly to reflect the correct pricing tier.

No matcha yet?

Start with No 2, our best-selling tea: round and creamy, with water or in a latte.

No 2. Traditional Ceremonial Grade Matcha 40g · €32,90

Tea field in Japan

From the fields in Japan

Every step, from the tea bush to the bowl, shapes the taste.

Questions & answers

Answers about the product and your order.

Why should I sift matcha?

Sifting breaks up dry clumps before you add liquid. Use a small dry strainer, then mix the powder with a little water before adding the rest. It helps make the drink smoother.

How do I whisk matcha?

Blend the sifted powder with a little water, then add the remaining measured water. Whisk back and forth with a relaxed wrist. Avoid pressing the whisk tines hard against the bottom of the bowl.

Do I need a bamboo whisk?

A bamboo whisk, or chasen, gives a fine, dense foam when you mix matcha with water. For lattes and cold drinks, a battery-powered milk frother works well in a tall glass, and cold drinks can also be shaken in a jar with a lid. Always sift the powder first.

Should I wet the whisk before using it?

Soak the whisk for 30–60 seconds in lukewarm water before whisking so the tines soften and are less likely to break. Handle the tines gently.

How do I clean my bamboo whisk?

Rinse gently with warm water after use and let it air-dry fully in a ventilated place. Do not leave it standing in water or put it away damp. Handle the thin tines carefully.

Can the accessories go in the dishwasher?

Our bowls and whisk holders are dishwasher safe. Bamboo whisks and bamboo spoons should not go in the dishwasher.

What is a whisk holder for?

A whisk holder supports the shape of the whisk while it dries. Rinse the whisk first and give it good airflow. A holder does not replace cleaning, and never store a wet whisk in a closed container.

Do I need a special matcha bowl?

A bowl with enough space makes whisking easier. A chawan is designed for preparing and serving matcha, but you can start with a suitable bowl you already own. Avoid sharp surfaces that could damage a bamboo whisk.

How do I care for a bamboo spoon?

Keep the spoon dry and wipe off powder after use. Avoid prolonged soaking and the dishwasher. If it becomes wet, let it dry fully before putting it away and follow the supplied care guidance.

How long does a bamboo whisk last?

A bamboo whisk is a consumable. Used daily, it often lasts from a few months up to a year. Soak it in lukewarm water before whisking, do not press it against the bowl, and whisk just above the bottom. Bamboo can crack in dry, cold air, so let the whisk dry on its holder, away from radiators and direct sun. A few loose tines at first are normal; replace the whisk when the tines start to break.

Why has my whisk gone mouldy?

Mould forms when the whisk is stored damp. Rinse it, shake out the water and let it dry completely, ideally on a whisk holder. Do not store it in the tube it came in. If the whisk has gone mouldy, replace it.

When will my order be dispatched?

Orders placed before 13:30 CET are dispatched the same working day. Orders placed later, at weekends or on public holidays are dispatched the next working day. For pre-orders, the date on the product page applies.

How much does shipping cost?

€4,90 to a pickup point · free from €79,90. Home delivery available; final price at checkout.

Shipping options and the exact cost are shown at checkout for your delivery address and order. Free-shipping thresholds can differ between markets. Check the displayed total before completing your purchase.

How do returns work?

You have a 14-day right of withdrawal from the day you receive your order. Unopened pouches and unused tools in their original packaging can be returned; an opened pouch of matcha cannot be returned as it is a food product. Not your taste? Within 7 days of delivery we’ll swap it once for another tea – email help@matchatori.com. Contact us before sending anything and we will send instructions. Refunds go back to the original payment method. If you paid with Klarna, tell Klarna you are returning the item so the invoice is paused.

What can I do if a product is sold out?

If a stock notification form is shown, choose the variant you want and enter your email address there. We’ll let you know when it’s back, but this is not a reservation and we can’t promise a date. Signing up does not place an order.

Where can I see my discount and final price?

Available offers depend on the products and quantity you choose. Your discount and final total are shown in the cart and checkout, so you can review them before paying.